Managed IT Services

A recent research report by Currys UK claims an average employee wastes around 46 minutes a day due to outdated technology, which equates to 24 days of working time a year. And as much as 2/3rd of these businesses have their data trapped in legacy systems that can’t be accessed or linked to cloud services. What’s holding them back? For most, it is lack of operational resources and infrastructure expertise. This is where IT outsourcing comes into picture.

Managed IT Services allow you to delegate responsibility of your IT infrastructure, in part or in full, to third-party organizations known as Managed Service Providers (MSPs) and focus on what you do best.

an animated image of a seesaw showing a group of people on one side and a single person on the other side

We have seen the lightning-fast pace at which technology changes happen today. Technical marvels have increased productivity and collaboration but keeping up with the evolving landscape can be both challenging and time-consuming. Additionally, as a business grows, its IT requirements will inevitably change. Allowing a managed services provider (MSP) to shoulder some of the responsibility can help reduce and control costs, increase efficiency and competitiveness, and provide scalability. A qualified and reliable managed services provider offers a wide range of benefits to organizations of all sizes.

Here Are Four Reasons You Should Consider
IT Outsourcing for Your Business

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Access to a team of Experts

Expertise of top-level professionals who find fast, efficient, creative and permanent solutions.

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Reduced IT Cost

Expertise of top-level professionals who find fast, efficient, creative and permanent solutions.

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Minimized Time to Market

Expertise of top-level professionals who find fast, efficient, creative and permanent solutions.

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Fuel for Further Innovation

Expertise of top-level professionals who find fast, efficient, creative and permanent solutions.

There may be many areas of your business that can actually flourish by bringing a Managed Service Provider to your assistance.

Here are some of the areas where organizations need help with the most :

Network and infrastructure

  • Setting up LAN and WAN
  • Setting up Desktop and Laptops for the users in the organization
  • Monitoring of Networks
  • Hardware warranty and support

Security services

Managed IT service providers can make your company’s computer system safer with the following security management and risk prevention services.

  • Anti-malware software
  • Patches and security updates
  • Application compatibility

Cloud computing

By cloud computing we are moving everything online and can access from anywhere.

  • Cloud deployment
  • Backup and disaster recovery
  • Network and storage
  • Application hosting in Cloud

Backup Services

Protecting organizations digital asset is one of the most important part of today’s business.

  • Local or Remote backup
  • 3rd Party tools
  • Cloud backup
  • Disaster recovery

Software As a service

MSPs may offer software programs which your organization can access. This may be part of the SLA or there will be additional usage.

  • Time tracking software.
  • Document management software
  • User management application

Communication Services.

Communication services are used to simplify your business communication. MSPs provide support to various 3rd Party applications Charges.

  • VOIP
  • Data sharing applications
  • Video conferencing applications

Security Auditing

The purpose of security audit is to act as a checklist that validates the polices a security team started are actually in place, and that there are control mechanisms in place to enforce them. Different type of Audits are charges.

  • IT security
  • Cyber security
  • Network security audit

E-commerce integration and management

Set up an e-commerce platform using rapid application framework.

  •  Functional support
  • Customization
  • Technical support and maintenance
  • Server and Database administration
  • Data backup

Support Services

Users of organization may face various issues in their day to day routines. Users can obtain service using the provided and get the support. This can be

  • Operating system issues
  • Network issues
  • Hardware/ Peripherals issues

3rd Party application support.

Compared to vendor support you will always get a 3rd party support with less price.

  • Installation
  • Configuration
  • Integration
  • Trouble shooting

Support to the In-house IT Team

Providing support to the in-house IT team of an organization

  • Technical support
  • Implementation support
  • Training to the IT team

Case studies

Ad technology solution providers based on California

Our customer is a leading Ad technology solution provider based in California who is offering a feature rich campaign management & bid optimization platform for over 100 clients.

Project Features

  • Real time Database monitoring: Monitoring database performance, Queries and other Database health aspects using 3rd party application like SolarWinds.
  • Realtime Server Monitoring: Monitoring the Server Diskspace, Memory, Error logs Using 3rd Party application SolarWinds.
  • Server Jobs monitoring using the internal tools developed by the client.

Customer Benefits

  • Reduced down-time helps the Organization to meet their SLA.
  • Real time monitoring assures due action is taken on time for the continuity and flow of operations.

Marine insurance company based on London

A leading legal and marine consultancy firm based in London with employees working around the globe. To serve their customers well, they needed to make sure that IT related issues were not affecting their regular business.

Project Features

  • Office 365 Support to all the users including Outlook and Share point.
  • Operating system Support: Providing Support to Windows 10 Pro includes Security updates.
  • 3rd Party application support: Providing support to a Document management system named Repstor. This application is integrated with outlook to make sure that all the documents are managed well. This is integrated with Outlook and share point.
  • Time management software support: Registering the time of each employees against the client they worked.
  • User access management.

Customer Benefits

  • Proactive and quick problem solving.
  • Emergency assistance outside the regular business hours.

Customized IT Solutions

A well-thought-out combination of outsourcing and internal IT resources can help you take control of your technology environment and really make it work for your business. If you’re looking for a different class of outsourced IT service, our experts can help. From cloud computing to compliance, we can customize IT solutions to meet your unique business needs. For more information, please reach out to Zinemind Technologies for a free consultation.

Mobile Application for Carrier Management in the Logistics Industry

This mobile app was designed to provide logistics professionals with convenient, on-the-go access to essential features for carrier management, such as onboarding, compliance monitoring, document management, and real-time updates. The app’s intuitive interface and seamless desktop integration enhance user experience and operational efficiency, enabling quick actions and better decision-making.

  • Carrier Onboarding: Allows carriers to register using their DOT (Department of Transportation) number, automatically retrieving data from FMCSA (Federal Motor Carrier Safety Administration).
  • Compliance Monitoring: Provides tools to verify carriers meet safety and insurance requirements.
  • Document Management: Allows easy access and management of essential documents like insurance certificates.
  • Agreement & Packet Tracking: Monitors agreement status and packet completion in real-time.
  • Desktop Platform Integration: Syncs with the desktop MyCarrierPortal platform, allowing seamless transitions between devices.
  • User-Friendly Interface: Designed for ease of use, making complex tasks simple and accessible.
  • Customization and Compliance: Delivered a tailored solution that meets specific logistics requirements and regulatory standards.
  • Streamlined Development: Leveraged .NET MAUI to accelerate development and reduce costs with a cross-platform approach.
  • Focus on User Experience: Created an intuitive, easy-to-navigate interface to reduce training time and increase user adoption.
  • Increased Efficiency: The app saves time by enabling access to core features anytime, anywhere.
  • Improved Compliance and Documentation: Easy compliance verification and document management help avoid penalties.
  • Enhanced Stakeholder Communication: Real-time updates improve communication, ensuring swift responses to issues.

.NET MAUI (Multi-platform App UI), Azure DevOps

maui
Azure
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