Robotic Process Automation Services
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Robotic Process Automation Services-ZINEMIND
Robotic Process Automation Services Zinemind enables Better Customer Service, Ensuring Business Operations and processes Comply with regulations and Standards.
Need for RPA
While RPA practices can be leveraged by any person, or firm, to automate manual processes in their respective workplaces, it might not seem very straight-forward at once.
Here are a couple of examples that you observe often around you, or even, which could get you started for your business:
Tickets received from the CRMS assorted for various teams and assigned to corresponding associates
E-commerce platform customers often need to be reminded about their abandoned shopping cart
High-volume data entry jobs, or even, creating a master tracker from disparate worksheets
WAYS TO AUTOMATE
NOT ALL PROCESSES ARE AUTOMATABLE
EACH AUTOMATED PROCESS HAS ITS OWN UNIQUE PURPOSE
While some processes could best work only with human intervention, some others could independently take care of certain parts of your process holistically Basically, there are multiple ways to automate a certain business process
More often adopted to automate tasks in an individual’s workspace and needs ongoing support of a human.
Examples – Report creations, document scanning or processing, etc.
Self-sufficient, stand-alone processes that can be scheduled for run on physical/ cloud servers to keep running constantly. Scheduling could be done on a timely basis, or as per change in the source directories.
Examples – Invoice creation, Sales pipeline automation, CRMS, etc.
Tools
There are various RPA tools in the market, however as per our market experience we expertise in the following 4 tools:
SERVICE OFFERINGS
WHAT CAN BE DONE WITH RPA
MIGRATION
Deployments
Processing/Testing
Preparation
Cloud Hosting Automation
Bulk Data Entry
Document Processing
HOW WE CAN AID YOU
ADVISORY/ CONSULTING
- Analyse and understand the current organizational processes
- Business case preparation
- Automation feasibility study
- Defining RPA scope of work
DUE DILIGENCE
- Strategize and Visualize your RPA journey
- Suggestions on RPA tools & platforms
- Proof of Concept & Prototyping
- Project Plan & Governance setup
IMPLEMENTATION
- Develop necessary processes as per Project Plan
- Conduct Quality Assurance activities
- Deployment with necessary Agile methodologies
- Business User Training
- Documentation
SUPPORT
- Process maintenance for changes in source
- Iterative improvement for new processes to be automated
- Licensing support
TRAINING
- Ramp in-house teams to scale up on RPA toolset and platforms
Advantages
Typical Consumers of RPA
While RPA can be useful to any and all organizations, there’s a certain market that especially needs it more than others:
- Non-tech businesses who have a bulk of clerical & repetitive labour in their daily schedules
- Companies that depend on legacy systems that are not scalable and present a huge overhead for migration